Marmot Reviews

Marmot has an overall rating of 4.4 based on 25 reviews. Customer feedback on Marmot is mixed: Marmot reviewers highlight positive aspects like high-quality outdoor gear, excellent customer service, durable and reliable products, wide range of sizes and styles, which strongly appeal to outdoor enthusiasts, hikers, campers, and adventure seekers. However, Marmot is often criticized for its higher price point, limited availability of certain items, occasional sizing issues, shipping delays.

4.4/5.0

25 reviews

5 Stars

16

4 Stars

3

3 Stars

1

2 Stars

3

1 Star

0

All Marmot Reviews (25)
JosephinePelland
May 31, 2026
"Easy exchange, no hassle"
The return process was, like, super easy and totally hassle-free...
robert_Burton78
May 20, 2026
"Showed up way faster than I thougth"
I ordered a jacket from marmot.com and it got here quicker than I expected. The tracking was easy to follow, and the box showed up in good shape too. No real issues or anything, just nice to have it arrive before my trip becuase I was kinda cutting it close.
hello_sylvia553
May 20, 2026
"Fit was right on for me"
I ordered a Marmot jacket a little while back, maybe around early fall or late September-ish, and the sizing ended up being pretty much perfect for me. I’m usually a medium, so I went with a medium, and it fit well with enough room to throw a hoodie underneath.

The sleeves weren’t weirdly long, and the body didn’t feel baggy or boxy either. i was just relieved I didn’t have to deal with exchanging it.
vanessa1989
May 14, 2026
"Worth it if you grab it on sale"
I picked up a jacket from marmot.com i’m happy with it overall. I’m not sure I would’ve paid full price because it does feel a little steep, but once it was on sale... yeah, definitely felt worth it. The quality seems good so far, shipping was totally normal, nothing weird there. I just wish the sizing info had been a bit more clear because I was kind of guessing. But still, for what I paid, it feels like a solid buy...
juan-Robinson
May 12, 2026
"Everything Was Fine"
I got exactly what I ordered, so yeah, no complaints. Everything showed up as expected and there really wasn’t anything to stress about, which was nice.
melba_Green78
May 10, 2026
"Good packaging, though a little plastic-heavy"
I ordered a jacket from Marmot, and overall, the packaging was solid. The box arrived in decent condition, and the jacket was folded neatly inside, which I appreciated.

There was no damage, no odd smells, and everything looked properly secured. The shipping label and tape were also well placed, so the delivery felt handled with reasonable care.

I’m giving it 4 stars mainly because there was a bit more plastic than I expected. It wasn’t a major issue, but a simpler or more eco-friendly setup would have made the experience even better
christine_Riggan82
May 06, 2026
"Honestly, I was relieved the details were right"
I was in a skeptical mood when I ordered, but the specs actually matched my jacket perfectly. Nice little surprise
Angelo_young99
April 26, 2026
"Way more breathable than I thought"
I bought a Marmot shell from Marmot and have been wearing it on hikes and rainy walks. At first I figured it would be just okay, actually no, it’s been surprisingly good. The breathability is the biggest thing for me because I don’t get that clammy, trapped-in-my-jacket feeling, even when I’m pushing uphill. Shipping was normal and hassle-free too. Overall, I’m happy with it so far
HeidiWilder_41
April 22, 2026
"Late delivery and changing terms"
Delivery took way longer than they originally told me, which was frustrating enough, but then it felt like the terms kept changing along the way. I was expecting it by the date they gave, and instead I just kept waiting with no clear explanation
hello_robert535
April 17, 2026
"Nice fleece, but I’m annoyed I didn’t buy it sooner"
I bought a Marmot fleece the material feels really good—soft without feeling cheap or flimsy. I’ve worn it a few times now and the inside still feels smooth, which is more than I can say for some other fleeces I’ve wasted money on. Kind of annoyed at myself for putting up with scratchy, disappointing ones before this. Overall, I’m happy with it.
arthur_Watts90
March 31, 2026
"Comfortable, but the fit feels a little off"
I’ve been wearing this jacket for a bit, and it’s definitely comfortable in the sense that the material feels nice and it’s not stiff or scratchy or anything like that. At first, I thought the fit was totally fine, but after wearing it for a few hours, it started to feel a little strange in certain areas, like it wasn’t sitting quite the way I expected. It’s not uncomfortable enough that I wouldn’t wear it, but it’s also not one of those jackets that feels perfectly easy all day without thinking about it. Overall, it’s okay, just kind of an odd fit for me.
Melinda_booker96
March 22, 2026
"Good gear, no fuss"
I’ve ordered from Marmot a few times now and it’s always been straightforward. Their stuff just feels solid, and it’s held up well on trips, even when the weather gets all weird and that. Shipping was fine, the site was easy enough to deal with, and overall it’s just one of those brands I don’t really have to think too hard about.
danielalinke9563
March 10, 2026
"Works fine, but kind of a hassle"
Marmot got the job done, but it felt a little clunky to use. The filters were more annoying than helpful, and the pages loaded slowly for me — maybe it was just my connection, but it definitely made browsing feel dragged out. I also felt like I had to click around way too much just to find the sizes I wanted. Checkout worked in the end, so it wasn’t a total problem, but the whole shopping experience didn’t feel very smooth.
MOSLEY
March 01, 2026
"Really loving this jacket"
I can’t say it doesn’t look clean, the style is sharp and it feels easy to wear.
Virginia_pruett82
February 20, 2026
"Nice gear but it’s never available"
I actually liked a lot of the stuff on the site and the gear seems solid, but almost everything I wanted was out of stock and I kept going back to check for this one jacket in my size and color and it just never showed up, the site itself is easy enough to use but it’s kind of frustrating when you find things you want and can’t actually buy them.
BerniceNeal_01
February 09, 2026
"Kept me dry during a downpour"
I wore this in some seriously heavy rain while running errands, and I was surprised how dry I stayed. My jeans got splashed a bit stepping off a curb, and my grocery bag was soaked, but under this I was totally fine. Definitely glad I had it with me
hello_wilma145
February 08, 2026
"I’ve been wearing this on colder mornings..."
I’ve been wearing this on colder mornings and it’s kept me warm pretty much the whole day. Seems like a good pick if you just need something cozy and reliable.
christina_George72
February 05, 2026
"I had to send back a jacket because..."
I had to send back a jacket because the fit just wasn’t right, which is always annoying because returns can be such a pain. But this one was surprisingly smooth. I mailed it back and the refund showed up in about a week, maybe even a little sooner than I expected. No chasing customer service, no random confusing emails, no nonsense. It just got handled. I’d definitely order from Marmot again.
PaulaSmith_15
January 26, 2026
"Super easy site to use"
I found what I needed quickly, and the filters actually helped me narrow things down without any hassle. Checkout was smooth too, which I always appreciate. I also liked that the site felt simple and straightforward, with no annoying popups getting in my way for once
erik1979
January 25, 2026
"I had a problem with my jacket..."
I had a problem with my jacket and, actually, let me start over, the warranty team fixed it way faster than I expected. No hassle, no back and forth, just a really easy experience...

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